Accessibility Statement

CloserStill Media is committed to providing accessible digital experiences for all users, including people with disabilities. We are actively working to enhance the accessibility of our website and digital services, in line with the European Accessibility Act (Directive (EU) 2019/882) and applicable UK and EU regulations.

Our Central Service Digital Team members, in line with our event marketing teams, are responsible for maintaining this website, which has been developed with inclusivity in mind to support a broad and diverse audience, including individuals with accessibility needs.

This statement applies to: https://www.closerstillmedia.com/ and all shows owned by CloserStill Media.

Users can expect to

• Keyboard Navigation Support – All our event and publishing sites are structured to allow full access using keyboard-only navigation. For example, tabbing through london.vetshow.com or learningtechnologies.co.uk provides clear focus indicators and logical tab order.
• Screen Reader Compatibility – At times we may test our sites using common screen readers such as NVDA and VoiceOver to ensure content can be consumed by visually impaired users.
• Alt Text on All Images – Informative images across publishing articles and exhibitor banners are tagged with descriptive alternative text to aid screen reader interpretation. At times this may be missed on certain images, but we strive for best practice across all our sites.
• Accessible Colour Contrast – We ensure that font and background colours meet WCAG 2.1 AA contrast ratios for readability. This includes session listings and speaker profiles on thepharmacyshow.co.uk.
• Responsive & Mobile-Friendly Layouts – All digital platforms are fully responsive, supporting zoom and scaling across devices without breaking layout or navigation.
• Descriptive Link Text – Hyperlinks such as “Register for Learning Technologies” or “Download Event Guide” are labelled clearly to describe their purpose.
• Avoidance of Flashes – No content includes flashing elements that may trigger seizures.
• User Feedback Mechanism – Each site includes a contact link or form so users can report accessibility issues, which are logged and resolved by the Digital Team. Contact details can be found within this statement.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA, due to the non-accessible elements listed below.

Non-accessible Content

Some parts of our website are not fully accessible. Below is a list of issues that we are working to resolve during 2025 and the oncoming years:

• Video content does not yet include captions, audio descriptions, or transcripts.
• A small number of form fields may lack associated labels for assistive technologies.
• Images/content that cannot be paused, stopped, or hidden within our headers of sites.

Please note that from July to September 2025, we aim to conduct an in-depth audit to compile a list of all outstanding non-accessible content, which we will then address and ensure is compliant by the end of the year.

Technical Specifications

This website uses specific technologies to ensure it functions correctly and is accessible to all users:

• HTML5
• JavaScript (ES6)
• WAI-ARIA (Accessible Rich Internet Applications) markup

Compatibility with Browsers and Assistive Technology

The design of this website ensures it works well with:

• The latest versions of Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge
• Screen readers such as JAWS, NVDA, and VoiceOver
• Keyboard-only navigation
• Screen magnifiers and speech recognition software

For optimal performance, please use the latest versions of browsers and assistive tools.

Ongoing Improvements

To ensure continued accessibility, we:

• Conduct regular accessibility audits
• Provide training for our digital and marketing teams on inclusive digital practices
• Ensure that third-party services we integrate also meet accessibility standards

Feedback and Contact Information

If you experience any difficulty accessing content on our website, then you can contact us directly by email at access.support@closerstillmedia.com or call our HQ on +44 20 7348 5250

We aim to respond to all requests within 21 working days.

Last updated: 23rd June 2025